Privacy Policy petir188 –
Personal Data Protection for Malaysia Members

Petir188 collects several types of personal information as you interact with our platform. The following is a detailed breakdown of each data category:

Every piece of information we collect has a clear and legitimate purpose. petir188 does not collect data that is unnecessary for platform operations. The following are the primary purposes for which your data is used:

• Account management: Your identity and contact data are used to create and maintain your petir188 account, ensure secure login, and communicate with you regarding your account.
• Transaction processing: Financial data is used solely to process deposits, withdrawals, and bonus payments accurately and promptly.
• Legal compliance: Identity and financial data are required to fulfil the KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements set by the relevant authorities.
• Platform security: Technical data is used to detect and prevent fraud, unauthorised account use, and other harmful activities that could compromise the security of the platform and other members.
• Service improvements: Non-personally identifiable game data is used to understand platform usage patterns and improve the overall user experience.
• Service communications: We use your email address and phone number to send important notices regarding your account, policy changes, and security information. These are not marketing emails — they are essential service communications.
• Marketing (with consent): If you agreed to receive marketing communications during registration, we may send you information about the latest petir188 promotions and offers. You may withdraw this consent at any time.

Petir188 does not sell your personal data. However, there are certain situations where we need to share some of your information with trusted third parties to keep the platform running properly:

• Payment providers: Information required to process transactions is shared with payment providers such as FPX, Touch 'n Go, Boost, and GrabPay. They are subject to their own privacy policies and strict financial industry regulations.
• Game providers: Usernames and basic technical data are shared with game software providers to enable access to their game catalogues. These providers do not receive your financial information or full identity details.
• IT service providers: The hosting, cybersecurity, and analytics companies we use may process some of your technical data. All such providers are bound by strict data processing agreements and may only use the data for purposes we specify.
• Legal authorities: petir188 will disclose personal data if required by law, court order, or a valid request from a law enforcement agency. We will not disclose information beyond what is required.

We invest seriously in our data security infrastructure. The following are the protective measures we implement to safeguard your personal information:

• 256-bit SSL encryption: All data transmitted between your device and petir188's servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
• Internal access controls: Only petir188 staff who require access to your personal data to perform their authorised duties are permitted to view that information. All access is logged and monitored.
• Secure database: Personal data is stored on servers protected by firewalls and intrusion detection systems. These servers are regularly inspected by independent security auditors.
• Two-factor authentication: petir188's internal systems containing member personal data are protected with two-factor authentication for staff, reducing the risk of unauthorized access even if a password is compromised.
• Incident response plan: petir188 has established procedures for responding to any data breach. If a breach occurs that could affect your rights, we will notify you within 72 hours of becoming aware of it.

Petir188 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:

• Essential cookies: These cookies are required for the platform's core functions, including maintaining your login session and remembering your language preference. Without them, the platform cannot function properly.
• Performance cookies: We use analytics tools to understand how members use the platform — which pages are visited most often, how long sessions last, and where users encounter difficulties. This data is used in aggregate form and does not identify individuals.
• Functional cookies: These cookies remember your preferences such as favourite game display, account settings, and notification choices so you do not have to reconfigure them every time you log in.

You can manage cookies through your web browser settings. However, disabling mandatory cookies may affect the functionality of certain parts of the platform. For non-mandatory cookies, you may withdraw consent at any time without affecting your use of the platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by petir188. We respect and facilitate the exercise of all these rights:

Petir188 only retains your personal data for as long as necessary for the stated purposes or as required by law. The following are general guidelines for data retention periods:

• Active account data: While your account remains active, we retain all data necessary for account management and legal compliance.
• After account closure: Identity and financial data are retained for a minimum of 7 years after account closure to meet audit and anti-money laundering requirements.
• Technical log data: Server logs and technical data are retained for 90 days before being automatically deleted.
• Support communication data: Customer support conversation records are retained for 2 years for training and complaint resolution purposes.

Once the retention period expires or upon your request for deletion (and legal conditions are met), your data will be permanently erased using secure deletion methods that ensure it cannot be recovered.

Petir188 reserves the right to update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We are committed to notifying you of any significant changes through:

• In-platform notice on petir188 at least 14 days before changes take effect.
• Email the address registered to your account.
• Updates the "Last Updated" date at the top of this page.

For minor changes that do not significantly affect your privacy rights, we may update this page without a separate notice. We encourage you to review this page periodically. Continued use of the platform after changes take effect is considered acceptance of the updated terms.

If you have any questions, concerns, or requests regarding the privacy policy or the handling of your personal data by petir188, please contact us through the following channels:

• Live chat: The fastest way — available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the platform.
• Support email: [email protected] (response within 24 hours on business days).
• In-account complaint form: Log in to your account and navigate to Profile → Contact Us to submit a formal written complaint.

All privacy-related inquiries are handled by our Data Protection Officer. We are committed to providing a clear written response within 7 business days for all written inquiries.